Services

Maintenance and Support: So that everything runs smooth.

If your highest priority is reliance, we are the right partner. Our contracts for maintenance, service and support always offer the optimal framework for using ReportServer. Short reaction times, competent support and continuous updates and patches assure a maximum reliance.

Hosted Solution: Your data is secured

Together with our partners we also offer ReportServer as a solution that is completely hosted and operated by us in the framework of our product reporting-as-a-service. A highly available infrastructure, automatic updates and backups form the basis for this solid and economic application.

Consulting: Optimize your Reporting

ReportServer derived from practice. datenwerke has a longstanding experience with the development of complex analyzing solutions. No matter whether you are planning to change your existing systems to ReportServer or completely build up a corporate reporting: We would like to support you with our experience and expertise.

Manuals and Documentation: This is how it works

For a quick start and as a technical reference several documentation packages for ReportServer are available.

We offer:

a free quickstart-guide that allows quick access to all available functions.

a user’s manual. It explains all of ReportServer’s concepts and functions in detail.

specific manuals for different user groups.

an administration manual that explains all tools for user and report administration, several configuration options of ReportServer as well as all other administrative functions.

a report developer manual, which explains how different reports can be generated in ReportServer and illustrates the extended handling of parameters, variables and constants.

a deployment guide. It concentrates on the technical aspects of ReportServer and contains configuration hints and instructions for debugging.

a developer guide. It explains how you can extend ReportServer with your own scripts.

several best practice articles that give concrete suggestions for specific applications.

a sample implementation, converted as a script, that assists you in realising your own solutions.

Training

ReportServer is easy and simple to use. Its functions and the menu navigation are intuitive. Or, in other words: Everyone able to handle common spreadsheet programs can immediately handle ReportServer. We provide several manuals and best practice documents to empower you to grasp straight away all functions ReportServer offers. We also offer several training packages for all those who prefer to learn from people than from books.
In our trainings, you and your colleagues in the departments, administration and IT-operation get to know how to optimally use all functions of ReportServer and how to work with it fast and efficient.
Additionally we offer a wide range of expert functions, which especially support administrators and power users in their work.

Licenses

Report Server is Open Source software with an aGPL. This way you can employ ReportServer in your company without any additional costs. However, all software extensions and modifications developed by you must be released with a free license.
Additionally we offer customized licensing models. In combination with our software maintenance services we can also provide complete packages that suit your company's particular needs.